Privacy policy

Introduction This Privacy Policy explains how TechSpirit.ca ("we" or "the Site") collects, uses, and shares your Personal Information when you visit or make a purchase.

Collecting Personal Information

• Device Information:

  • Collected: Web browser version, IP address, time zone, cookie information, site interactions.
  • Purpose: To optimize our website functionality and analyze site usage.
  • Source: Automatically collected via cookies and other tracking technologies.
  • Disclosure: Shared with Shopify, our e-commerce platform provider.

• Order Information:

  • Collected: Name, billing and shipping addresses, payment details (including credit card numbers), email address, and phone number.
  • Purpose: To fulfill orders, process payments, provide customer support, screen for fraud, and communicate with you.
  • Source: Directly from you during the order process.
  • Disclosure: Shared with Shopify and ClickShip for order processing.

• Customer Support Information:

  • Collected: As specified when you contact us.
  • Purpose: To provide customer support.
  • Source: Directly from you.
  • Disclosure: Specified when applicable.

Minors The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. Parents or guardians can contact us for data deletion.

Sharing Personal Information

• Service Providers: We share information with service providers like Shopify to operate our online store.
• Legal Compliance and Protection of Rights: We may disclose information to comply with legal obligations or protect our rights.

Behavioral Advertising

• Usage: We use your information for targeted advertising as described above.
• Opt-Out: You can opt out of targeted advertising via:
  • Facebook: Facebook Ad Settings
  • Google: Google Ad Settings
  • Bing: Bing Ads Settings
  • Digital Advertising Alliance

Using Personal Information We use your information to operate our store and provide services such as processing payments and communicating offers.

Retention We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this policy unless otherwise required by law.

Automated Decision-Making

• Shopify: Our processor uses limited automated decision-making to prevent fraud.
• Details: Includes IP denylists and credit card denylists which are retained for a short period.

Your Rights

• Access and Control: You can access, update, or delete your Personal Information. Contact us at the provided information.
• GDPR: Additional rights under GDPR include data portability and objection to processing.
• CCPA: California residents have specific rights regarding access to Personal Information.

Cookies

• Usage: Cookies help enhance your experience by remembering login states, preferences, and provide site usage data.
• Control: You can manage cookies through your browser settings.

Changes to This Policy We may update this policy to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us For more information or to address your concerns, please contact us via email at info@techspirit.ca or by mail at TechSpirit Inc., 7-8770 The Gore Road, Brampton, ON L6P 0B1, Canada.

Last Updated [13 April 2024]